Feedback Questionnaire

…was available in a timely manner ---ExcellentGoodAverageFairPoor

… greeted you and offered to help you ---ExcellentGoodAverageFairPoor

…was friendly and cheerful ---ExcellentGoodAverageFairPoor

…answered your questions ---ExcellentGoodAverageFairPoor

…showed knowledge of the products/services ---ExcellentGoodAverageFairPoor

…offered pertinent advice ---ExcellentGoodAverageFairPoor

…was courteous throughout ---ExcellentGoodAverageFairPoor

What did you like best about our Customer Services?

How could we improve Customer Service?

Overall, how would you rate our Customer Service?
---ExcellentGoodAverageFairPoor

Is there a member of staff you would like to commend?

Business Name

Customer Name

Business Postcode