Mail Client Configuration

Outlook

1. Click the File Menu. Select the Account Settings button and click Account Settings again.

2. Either double click the email account in the list or click once and select the Change button.

3. This will bring up your email account's settings. Replace the contents of the Incoming mail server and Outgoing mail server (SMTP) fields with the following:

mail.myinfoserve.co.uk

4. Select Next and then allow your Outlook client to verify your settings.

You have now successfully updated your mail host.

Mac Mail

1. Open the Apple Mail options menu by clicking Mail in the top menu bar and then select the Preferences option.

2. Replace the contents of the Incoming Mail Server field with the following:

mail.myinfoserve.co.uk

3. Click on the Outgoing Mail Server (SMTP) dropdown.

4. From here, select Edit SMTP Server List.

5. Select the account from the list at the top of the dialogue box and then replace the contents of the Server Name field with the following:

mail.myinfoserve.co.uk

6. Once updated, click OK until you are back to your Mac Mail client

You have now successfully updated your mail host.

iOS

1. Open Settings

2. Choose Passwords & Accounts

3. Tap Add Account

4. Choose Other

5. Choose Add Mail Account

6. Enter your account details into the appropriate fields

7. Enter the following into both Host Name fields

mail.myinfoserve.co.uk

and then enter the correct information into the respective User Name and Passwords fields and tap Next

8. Ensure Mail is enabled for synchronisation

You have now successfully configured your mail account

Android

1. Download the Outlook for Android App

2. Open the Outlook for Android App and tap on Get Started

3. Fill in your email address and tap Continue

4. Tap Set Up Account Manually

5. If you see the Connect Exchange screen, tap the question mark icon and move onto Step 6.
If you don't see this screen, move onto Step 8

6. Tap Change Provider

7. Tap IMAP

8. Fill in the required details

Within the IMAP Host Name and SMTP Host Name fields, enter the following:

mail.myinfoserve.co.uk

Within the IMAP Username and SMTP Username fields, enter your email address

Within the IMAP Password and SMTP Password fields, enter your email password

9. Tap the in the top right corner to confirm your settings

10. Tap Skip to begin using your email account

You have now successfully configured your mail account