Health products and cover provide support at times when unwanted or unexpected events occur. It is essential that the products meet customers’ needs and their requests must be handled efficiently, without exception.

Infoserve will deliver a professional and friendly service that adheres to all necessary regulations and guidelines. We work closely with our Partners to ensure that we can offer an exceptional customer experience whilst improving brand awareness and lifetime value within B2B and B2C markets.

Whether your health planning products are available to individuals or businesses and their employees, we will deliver effective customer engagement and an excellent service.

Our services include:

  • Customer Acquisition
  • Customer Service
  • Customer Lifecycle Management
  • Appointment & Lead Generation
  • Sales Order Processing & Auditing
  • Market Research
  • Insurance Claims Administration
  • Complaint Management
  • Debt Management