The competitive technology sector demands effective solutions, speed to market and the delivery of a positive customer experience. Customers are looking for businesses that can provide them with value for money and a superior level of customer support.
Infoserve provides SEO and online marketing solutions to businesses throughout the UK so we understand how important it is to support customers and ensure that they are given an efficient resolution to any technological issues they may have. Our technology outsourcing services will give your customers assurance that you will always be available for them.
We have the experience to deliver model office environments to enhance services, brand advocacy to promote lifetime value, exceptional customer engagement and the right people with the right skills. We are dedicated to providing a right first time service that reduces your costs and increases the quality of the service delivered.
Our knowledge and expertise in the technology sector means that we can support and add value to any Partner through innovation and extensive experience.
Our services include:
- Customer Acquisition
- Customer Service
- Customer Lifecycle Management
- End of Life Products Retention
- Technical Support
- Appointments & Lead Generation
- Market Research
- Field Engineer Deployment
- Insurance Claims Administration
- Complaint Management
- Debt Management