Transportation and logistics is a competitive and cost-conscious sector. The best way to retain and gain new customers in this industry is to enhance service, meet demand and improve performance. This can be done with the help of an experienced partner: Infoserve. With us you can be confident in the knowledge that your customers will be receiving an outstanding service.
We have the experience to deliver increased revenues, quality service and cost efficiencies through using efficient customer and supplier contact strategies.
Whether it is fleet logistics, field team management, vehicle hire or returns or FMCG distribution, we have the experience to deliver on time and within budget whilst increasing order value, reducing cost to deliver and improving margins through effective and efficient methods of contact.
Technology has made a dramatic difference to the transportation and logistics industry but you still need support from people with experience; Infoserve can support all your transportation and logistical demands.
Our services include:
- Customer Acquisition
- Customer Service
- Customer Lifecycle Management
- Online Customer Engagement
- Insurance & Protection Sales
- Field Team Management
- Logistical Management
- Customer Support & Help-lines
- Market Research
- Emergency & Out-of-Hours Support
- Complaint Management