In the highly competitive energy and utilities industry companies must focus on retaining existing customers, driving new revenue opportunities, improving perceptions and meeting regulatory requirements in order to survive and thrive.
Infoserve has the experience and resources to work with our Partners to deliver exceptional customer experience, improved lifetime value and enhanced brand awareness within B2B and B2C markets.
We are committed to helping you reduce costs and increase margins by delivering effective customer engagement, brand advocacy, product take-up and increased revenues. All of these services will be provided without detriment to quality or compliance.
Our services include:
- Customer Acquisition
- Customer Service
- Customer Lifecycle Management
- Appointment & Lead Generation
- Technical Support
- Market Research
- Field Engineer Deployment
- Insurance Claims Administration
- Complaint Management
- Debt Management